Shipping & Returns

We want you to be completely satisfied with your purchase

Shipping Information

Orders ship within 2-3 business days. Standard delivery takes 5-7 business days.

We ship to over 150 countries. International orders take 10-15 business days.

Shipping is calculated at checkout based on your location and order weight.

Free shipping on orders over $200 within the continental United States.

We offer a 60-day return window for all unused, unworn items with original packaging and tags.

Contact our customer service team to initiate a return. We'll provide you with a prepaid return shipping label.

Once we receive your return, refunds are processed within 5-7 business days to your original payment method.

Need a different size or color? Exchanges are free for items within 30 days of purchase.

You'll receive an email with a tracking number as soon as your order ships. Track your package in real-time using this tracking number.

Questions about your order? Contact our customer service team at support@jildia.com